I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
* Unfortunately, Sweet Jonesin does not accept returns or give refunds after 1 day
We do not accept cancellations on custom orders or made to order items if you request a refund it will be minus the materials already used to prepare the order.
** We accept replacements on a case by case basis. You will be responsible for return shipment of the original box. If the box is not returned you will not receive a replacement box. There is a 5 day limit on replacements. Replacements can take up to 4-6 weeks to ship. In rare cases we give refunds after shipping if it was an error on our side, if you receive a refund it will be minus the original shipping charges.